Legal

Privacy Policy

We take your privacy seriously and only collect the information we need to quote and complete your plumbing work.

Information we collect

When you contact us we may collect your name, phone number, email address, property address and details about the work you need. We collect this information directly from you via our contact form, phone calls or email.

How we use your information

Your information is used to respond to enquiries, prepare quotes, schedule and complete work, issue invoices and discuss completed work. We may also contact you about your job or service reminders.

Disclosure

We do not sell your personal information. We may share limited details with suppliers, subcontractors or payment providers strictly where required to complete your job, and with authorities where the law requires it.

Storage and security

Records are stored securely and retained only as long as required for business, service and legal purposes. We take reasonable steps to protect information from misuse, loss and unauthorised access.

Access and contact

You can request access to, or correction of, the personal information we hold about you at any time by emailing axiusplumbing@gmail.com or calling 0427 930 291.